Contact us
Email hi@mjaudio.com.br and tell us your speaker model, your phone model and what is happening. We answer within two business days.
You can also call (305) 603 8083, Monday to Friday, 9am to 5pm (Eastern Time).
Frequently asked questions
How do I connect the app to my speaker?
Turn the speaker on, enable Bluetooth on your phone, open the MJ Audio app and tap the speaker when it appears in the list. On iPhone, pairing happens inside the app. On Android, you may be asked to allow nearby devices or location access, which Android requires for Bluetooth scanning.
The app can't find my speaker.
Check that the speaker is turned on and within about 10 meters (30 feet) of your phone. Make sure Bluetooth is on and that the speaker is not already connected to another phone. If it still does not appear, turn the speaker off and on again and restart the app.
Music plays, but the app controls don't work.
Audio streaming and app control are two separate Bluetooth connections. Pair the speaker in your phone's Bluetooth settings for music, and connect it inside the app for control. Both can be active at the same time.
Which speakers work with the app?
MJ Audio speakers and boomboxes with app control, such as the MJ 112 AS, MJ 115 AS, MJ-825, MJ-612 and MJ-617. Older models without Bluetooth control are not supported. See the app page for the full list.
How do I reset the equalizer?
Open the equalizer screen and choose the "Flat" preset, or tap Reset. Presets you saved are kept on your phone and are not affected.
Does the app need an account or internet?
No. The app works entirely over Bluetooth between your phone and the speaker. There is no sign-up and no data is sent to MJ Audio. See our Privacy Policy.
How do I update the speaker's firmware?
If an update is available for your model, the app will show an "Update" option on the device screen. Keep the speaker powered and your phone nearby until it finishes. Do not turn the speaker off during the update.
My speaker has a hardware problem.
For warranty and repairs, contact the dealer where you bought the product or email us with your model, serial number and a description of the problem.
Report a problem with the app
If you found a bug, send us an email with the app version (shown in the app's settings), your phone model and operating system version, and the steps to reproduce it. Screenshots help a lot.
Company
MJ Audio
2201 NW 102nd PL
Doral, FL 33172, United States
hi@mjaudio.com.br